Miller secures FM partnership with Central and North West London NHS Foundation Trust

Miller has secured a £7 million three-year contract to deliver facilities management services for over 90 sites for Central and North West London NHS Foundation Trust (CNWL).

This latest contract expands Miller’s extensive FM estate portfolio and builds upon its growing reputation as an end to end estates solution partner of choice in the health market.

CNWL is one of the largest Trusts in the UK, caring for people with a wide range of physical and mental health needs. The Trust provides healthcare to a third of London’s population and across wider geographical areas, including Milton Keynes, Kent and Surrey.

Following a competitive tender process, Miller has been appointed to self-deliver the hard facilities management services across the extensive Trust estate in close collaboration and partnership with CNWL’s estates team. Miller will deliver year-on-year cost savings for the Trust and provide a range of additional service enhancements, including a responsive 24-hour helpdesk service.

In securing this latest contract, which has the option to be extended for an additional two years, Miller will create over 24 new jobs within the Trust’s local communities in addition to transferring in nine current operatives.

Brian Harthill, Head of Estates, CNWL, said:

“CNWL is very happy that the contract to provide our estates maintenance service has been awarded to Miller. The new contract will deliver an improved and more comprehensive planned and reactive maintenance service for the Trust. The introduction of consistent performance standards will not only help deliver financial savings, but also the continued delivery of a high quality environment for our patients, staff and visitors”.

Chris Webster, Chief Executive, Miller Construction, added:

“Health is a key market for Miller and we are delighted to have secured this latest contract with CNWL. We recognise that providing the best value and responsive facilities management services is increasingly important within this sector as it enables healthcare professionals to focus on patient care. We now look forward to maintaining these important facilities for the staff and communities they serve for many years to come.”